Information Sharing Code of Practice

Working Together with Families

The Working Together with Families programme is a multi agency response to the issue of families with complex and multiple problems, many of whom place repeat demand on public sector services.  It is being developed in order to reduce the number of services working with families thereby reducing the duplication, cost and long term dependance on services.  This will be achieved by services working smarter together, doing with and not to, or for families.

Working Together with Families is based on some key principles which include:

Working alongside families, not doing to or for, helping to build skills, confidence and responsibility to support their self management/coping skills

Agreeing strengths and areas to work on, being clear on what is planned and the timescales for achieving this

Coming to solutions together, linking into people and organisations who can help, with one person taking the lead for making sure things happen

Using methods/approaches that are tried, tested and shown to work, reviewing progress along the way

Asking questions about how things are working and the difference being made, keeping a child/children's at the heart of all decision making

In order to deliver the programme, multi agency lead professionals will need to share personal and often sensitive personal information between themselves in a safe and secure manner.

This protocol will inform staff of the ways in which this can be done whilst complying with individual and family rights under the Human Rights Act 1998 and the Data Protection Act 1998, alongide other legislation referred to in Tier One of these documents.

Organisations represented on the Working Together with Families Local Management Groups should be signatories to the Tier Two agreement.